Shipping Policy

We dispatch most orders within 1-3 business days from Melbourne, Australia. From time to time we may need to fulfil orders from our Brisbane location. It may take longer during busy periods but we will always do our best to get them out ASAP!

Orders are shipped with Australia Post and tracking updates are sent to your email address and/or phone number.  You can check the status of your order and track its delivery at any time by using the tracking number provided in your shipping confirmation email/text message.

Please click here to see current shipping times via Australia Post.

AUSTRALIA

Free standard shipping applies to all orders over $100 for Australia.

Orders below $100 have a flat rate of $8.95 for standard shipping.

Express shipping is available if you need your parcel quickly and can be selected at checkout for a flat rate of $12.95.

Please click here to see current shipping times via Australia Post.

NZ

Free standard shipping applies to orders over $150 NZD.  New Zealand orders with a value of less than $150 have a flat rate shipping fee of $15 NZD.   

REST OF THE WORLD

Flat rate standard shipping fee of $25 AUD applies.  Please allow between 6-27 business days for delivery from shipment date for international orders.  Express post can be selected at checkout for a flat rate of $35.  DHL shipments can be arranged if you contact us at info@billieandbobbie.com.

Please note International customers may incur customs fees and duties. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. We advise that you contact the relevant government body in your country for further information.

If you have any queries please contact us at info@billieandbobbie.com.